PlayStation Stars is lastly again on-line throughout the globe, however quite a few gamers are complaining about lacking factors. The outage lasted practically 1.5 months for folk within the Americas, who’re lastly getting this system again as we communicate. For those who’re within the area and don’t have entry to PS Stars but, replace or refresh your app, or attempt once more in a couple of.
The place are my PlayStation Stars factors?
In an FAQ revealed following the outage, Sony stated that every one purchases made in the course of the downtime can have earned factors. I checked my very own historical past, and may affirm that I did obtain factors for a sport that I purchased on June twenty ninth whereas this system was down. Different customers have additionally confirmed incomes factors. Nonetheless, not everybody has had the identical expertise.
Over on the PS Stars subreddit, quite a few gamers have complained that they made a number of purchases whereas this system was down however weren’t awarded any factors. Some have supplied receipts of their purchases whereas others haven’t.
As a reminder, you have to be a PS Plus member so as to earn factors to your purchases. Those that didn’t have an lively PS Plus membership in the course of the outage wouldn’t have been eligible to earn factors. The one method to earn factors with out PS Plus is to finish campaigns.
If the above doesn’t apply to you, we advise contacting Sony help with proof of your purchases to have your PS Stars factors historical past up to date.
